We provide information, crisis counselling and referrals for other support services to any crime victim, past or present. Our qualified staff are available to talk to a person affected by crime either face to face or over the telephone. We can also assist in the preparation of documentation such as Victim Impact Statements and applications for financial assistance where victims are eligible. When necessary we will also advocate on behalf of a crime victim to other agencies such as police, government and non-government agencies.
24 hour phone help line - 1800 672 242
Out of our office hours (8.30am – 4.30pm Monday through Friday) the phone is diverted to our volunteer workers who offer support and information to victims of crime. This line is to be contacted in the event of a break-in in order for contractors to be contacted to resecure or clean up a property.
The phone line is a free call number Territory wide.
For those victims feeling traumatised or overwhelmed by the court process we can provide a support person to accompany them to court. In Darwin on Friday when domestic violence order requests are heard we have a worker present at the Local court. The role of the worker is to provide support to victims by answering any questions about the court process, to explain what the lawyers or the magistrate are talking about, and to simply sit with the victim so that they don’t have to face the court alone.